Welcome to Go Green Tours and Adventures! We are thrilled to have you join us on an unforgettable adventure through the breathtaking landscapes and rich cultural tapestry of [Destination]. Before embarking on your journey, please read these Terms and Conditions carefully, as they govern your participation in our tours and use of our services.
1.1. Reservations
To secure your spot on one of our tours, you must complete the reservation process and provide the required personal and payment information. Once your reservation is confirmed, a non-refundable deposit (as specified on our website or by our representatives) will be charged to your payment method.
1.2. Final Payment
The remaining balance for your tour must be paid in full no later than [X] days prior to the scheduled departure date. Failure to make the final payment by the due date may result in the cancellation of your reservation and forfeiture of any deposits or payments made.
1.3. Payment Methods
We accept various payment methods, including credit cards, debit cards, and bank transfers. All transactions are securely processed through trusted payment gateways.
2.1. Cancellation by You
If you need to cancel your tour reservation, you must notify us in writing. Cancellation fees may apply based on the following schedule:
Cancellation more than [X] days before departure: Full refund minus the non-refundable deposit.
Cancellation between [X] and [Y] days before departure: [X]% of the total tour cost will be charged as a cancellation fee.
Cancellation [Y] days or less before departure: No refund will be issued.
2.2. Cancellation by Us
In the rare event that we must cancel a tour due to unforeseen circumstances, we will provide you with a full refund of all payments made or offer an alternative tour of equal or greater value. We are not responsible for any additional expenses incurred, such as flights or accommodations, and recommend purchasing travel insurance to protect against such situations.
3.1. Inclusions
Our tours typically include accommodations, transportation, guided activities, entry fees to attractions, and meals as specified in the tour itinerary. Please refer to the individual tour description for a detailed list of inclusions.
3.2. Exclusions
Unless explicitly stated, our tours do not include airfare, travel insurance, personal expenses, gratuities, or any other services not mentioned in the tour inclusions.
Travel Documentation and Responsibilities
4.1. Travel Documents
You are responsible for obtaining and carrying valid travel documents, such as passports, visas, and any required permits or vaccinations, for all destinations visited during the tour. We are not liable for any consequences arising from your failure to obtain proper travel documentation.
4.2. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance to protect against unforeseen circumstances, such as trip cancellations, medical emergencies, lost or delayed baggage, and other travel-related incidents.
4.3. Health and Safety
By booking a tour with us, you acknowledge and accept the inherent risks associated with travel and adventure activities. You are responsible for ensuring that you are physically and mentally fit for the tour’s activities and adhering to all safety instructions provided by our guides.
4.4. Conduct and Behavior
You are expected to conduct yourself in a respectful and responsible manner throughout the tour, adhering to local laws and customs. We reserve the right to remove any participant from a tour if their behavior is deemed disruptive, dangerous, or offensive to others.
Liability and Indemnification
5.1. Limitations of Liability
Go Green Tours and Adventures acts only as an agent for various independent suppliers providing services related to your tour, such as